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The Role of a Project Manager in Small Town Development: When and Why to Seek Help

Writer's picture: Healthy Sustainable CommunitiesHealthy Sustainable Communities
Close-up of a man's hand writing on a sticky note with a business plan diagram and project management icons, using focus stacking technique, against a light background with a white board in an office setting.

As a small town administrator in Oregon, you're likely wearing multiple hats and juggling numerous responsibilities. When it comes to development projects, you might wonder if professional project management is worth the investment. Let's explore when and why bringing in a project manager can save your town time, money, and resources.


Key Indicators That Your Project Needs Professional Management

Businessman's hand holding a virtual city with key indicator digital icons and graphs in the background


Not every project requires external management, but certain signs suggest it's time to seek help:

  • Complex multi-phase projects

  • Projects involving multiple stakeholders or departments

  • Initiatives with strict timelines or budget constraints

  • Projects requiring specialized expertise

  • Developments with significant community impact


For instance, when the city of Independence, Oregon, embarked on its ambitious riverfront redevelopment project, they recognized the need for professional project management to coordinate between various stakeholders, manage timelines, and ensure the project's success


How Project Managers Can Save Money and Resources

While hiring a project manager involves upfront costs, the potential long-term benefits can outweigh the expense:

  • Efficient resource allocation

  • Improved risk management

  • Better stakeholder communication

  • Streamlined processes and reduced delays

  • Enhanced quality control


Real-World Examples from Oregon

Several Oregon communities have undertaken significant development projects:


  • Independence: The Independence Landing project is transforming an 18-acre former industrial site between Main Street and the Willamette River into a mixed-use development. This ambitious project includes over 100 apartments and townhomes, a 75-room boutique hotel, and an extension of the walkway bordering the adjacent Riverview Park and amphitheater.

  • Astoria: The Merwyn Apartments renovation project involved navigating complex historic preservation requirements while meeting modern housing needs.

  • Cornelius: The Cornelius Place development combined a library with affordable senior housing, involving multiple funding sources and stakeholders.


When to Bring in Project Management Help

A photo of an office team meeting, with one man presenting ideas on paper to his colleagues around the table in front view.

Consider professional project management when:

  1. Launching large-scale infrastructure projects

  2. Implementing community-wide initiatives

  3. Pursuing grant-funded developments with strict reporting requirements

  4. Undertaking projects outside your staff's area of expertise

  5. Facing tight deadlines or budget constraints


In-House vs. Professional Management

While in-house management can work for smaller projects, professional management offers:

  • Specialized expertise and best practices

  • Objective oversight and fresh perspectives

  • Dedicated focus without competing priorities

  • Access to advanced project management tools and techniques


Budget Implications and ROI

When evaluating the cost of professional project management, consider:

  • Potential cost savings from improved efficiency

  • Reduced risk of costly mistakes or delays

  • Freed up staff time for other critical tasks

  • Improved project outcomes and community satisfaction


Communicating Value to Council/Board

A diverse group of board women in business attire are having an intense discussion around the table

To justify the expense to your council or board:

  1. Present case studies from similar Oregon communities

  2. Highlight potential cost savings and efficiency gains

  3. Emphasize risk mitigation and quality assurance benefits

  4. Discuss how professional management aligns with strategic goals


Addressing Common Concerns

Common concerns about outsourcing project management include loss of control and high costs. Address these by:

  • Emphasizing collaborative approaches where the project manager works closely with town staff

  • Highlighting cost-benefit analyses from similar projects

  • Discussing flexible engagement models tailored to your town's needs


Evaluating Project Complexity

Assess your project's complexity by considering:

  • Number of stakeholders involved

  • Technical requirements

  • Regulatory compliance needs

  • Budget size and funding sources

  • Timeline and phasing requirements


Project Manager Responsibilities

Top view of a business team working together using a laptop computer and meeting with financial data on the screen. The text "project projector" is written in the middle, in a minimalist style.

A project manager typically handles:

  • Developing and maintaining project plans

  • Coordinating between stakeholders

  • Managing budgets and timelines

  • Overseeing quality control

  • Reporting progress to leadership and the community


Coordinating with Existing Staff

Project manager coordinating with staff around a roundtable

Effective project managers act as extensions of your team, working closely with:

  • Town planners and engineers

  • Finance departments

  • Community engagement staff

  • Local contractors and vendors


Contract Management and Quality Control

Professional project managers excel in:

  • Negotiating and overseeing vendor contracts

  • Ensuring deliverables meet quality standards

  • Managing change orders and scope adjustments

  • Maintaining detailed project documentation


Maintaining Control While Delegating

To maintain oversight while benefiting from professional management:

  • Establish clear reporting structures and communication channels

  • Set key performance indicators (KPIs) for the project

  • Schedule regular check-ins and progress reviews

  • Involve key staff members in decision-making processes


Selecting the Right Project Management Support

When choosing project management support:

  1. Look for experience with similar-sized Oregon communities

  2. Check references and past project outcomes

  3. Ensure they understand local regulations and community dynamics

  4. Consider their communication style and cultural fit


In conclusion, professional project management can be a game-changer for small Oregon towns tackling complex development projects. By bringing in specialized expertise, you can often save money, improve outcomes, and free up valuable staff time for other critical tasks.


Ready to explore how professional project management could benefit your next community development project? Contact HSC today for a free consultation to evaluate your project management needs and discover how we can help your town thrive.

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